Category: Customer Success

Stand out from the crowd

Stand out from the crowd

#CustomerSuccess is a series of interviews with the owners or managers of the largest and fastest growing eStores. The interviews are devoid of marketing noise so that the readers can learn first-hand how people working in eCommerce built their position and achieved success. In the interviews they reveal i.a. what they put emphasis on in customer service and how they acquire new customers, and, above all, how they activate regular or previous users of the store platforms. They talk about the greatest sins of eCommerce Managers and the challenges facing the industry. Stand out from […]

By Daniele Zedda • 18 February

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By Daniele Zedda • 18 February

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