Customer serviceAdded April 9, 2025
Allegro Inbox
Allegro messages in your edrone inbox.
Switching between Allegro and your store takes time, and questions wait. Once you connect your account, Allegro messages land in edrone Inbox along with the rest of your conversations.
All features
We also describe it onCustomer service
How it works
- 01You connect your Allegro accountMessages from the Allegro Message Center appear in Inbox, with attachments.
- 02You reply from edroneJust as if you were writing in Allegro.
- 03You see the contextProducts and order details next to the conversation.
What you get
- One inboxAll messages in one place.
- Multiple Allegro accountsConversations from every account in one Inbox.
- Full historyThreads assigned to specific customers.
- Faster repliesYour team doesn't jump between systems.
Automatic Allegro messages (e.g. a thank-you for a purchase) don't reach Inbox. An older conversation appears in full once the customer writes a new message.