Ready flowRetention and loyalty

Reactivate inactive customers

The subscriber stopped opening emails. edrone tries to win them back before they lose interest for good.

Try now for freeNo credit card required
Customer inactive for 180 days
Last open: 0 days ago
We remind the customer what they might miss.
Send emailSmartActive
Wait 7 days
Check customer activity 路 0/7 days
Customer clicked
Stays on the active list
No reaction
We ask if they still want messages
edrone AI 路 picking events
The customer stops opening messages
22%

of an email list goes stale every year

Inactive subscribers hurt deliverability. Better to win them back before they stop being your audience.

Source: HubSpot

How it works

  1. 1
    The subscriber stops reacting

    Has not opened messages for a long time.

  2. 2
    edrone notices

    Marks them as inactive.

  3. 3
    The win-back message

    A different topic, a different offer, sometimes a different channel.

  4. 4
    The system measures results

    Revenue attributed to every message. It shows what works best.

What is in the message

  • New topic

    Something that catches attention.

  • Come-back offer

    An optional code.

  • Frequency choice

    The customer decides how often to hear from you.

Inbox 路 emma.taylor@gmail.com
New subject
Emma, your dog might miss Premium with goose
This week's new arrivalsunopened
Can saleunopened
Newsletter #42unopened
edrone AI 路 writing a new subject
New topic
Mosquito 路 fashion
40%
of customers reached by automations bought more than once a year

Only 10% of the others came back.

Wake up inactive subscribers today

Free account, 100 SMS to start, no credit card required.

Sign up for free