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Customer Experience

The Psychology Behind Hitting the Buy Button

The Psychology Behind Hitting the Buy Button

It is undeniable that what we're going through — the global COVID pandemic, followed by lockdowns, losses, and economic disorder — is unprecedented. Therefore, we all know that chaos is the byproduct of confusion during times of great challenges and that that has a direct impact on buying behaviors.

Andre Floriano
Andre Floriano
Customer Experience
Tailoring on-site for business needs

Tailoring on-site for business needs

We have briefly described the true meaning of on-site marketing recently. That was the theory, but still, it’s good to turn it into practice, isn’t it? To the point! In the following article, we’ll lean over use-cases and decide which on-site option will be the best for them. Let’s do it!

Marcin Lewek
Marcin Lewek
Marketing theory
On-site Marketing - Onde Ele Começa?

On-site Marketing - Onde Ele Começa?

Eu gostaria de confessar algo. O texto a seguir foi concebido para ser um „guia de isca” com dicas para o uso de banners. Entretanto, enquanto pesquisava para escrevê-lo, rapidamente me deparei com a pergunta: o que é, de fato, on-site marketing? Será que sabemos?

Andre Floriano
Andre Floriano
On-site marketing
Algorytmy w służbie eCommerce: Platformy Zewnętrzne

Algorytmy w służbie eCommerce: Platformy Zewnętrzne

Ostatnio omówiliśmy podstawowe zalety stosowanie sztucznej inteligencji. Porównaliśmy także cechy ludzkiej inteligencji i inteligencji maszyn. Przedstawiliśmy także ich najprostsze zastosowania (najprostsze, nie znaczy nieciekawe!). Co z trudniejszymi przypadkami?

Marcin Lewek
Marcin Lewek
Artificial intelligence
Where on-site marketing starts?

Where on-site marketing starts?

I would like to confess something. The following text was meant to be a click-bait-guide with protips for banners usage. However, while researching for it, I quickly faced the question: what on-site marketing really is? We all know it… do we?

Marcin Lewek
Marcin Lewek
Design
Customer Care in the Age of Digital Technologies

Customer Care in the Age of Digital Technologies

Understanding the importance of customer care in the digital age and how you can improve your eCommerce with it is a game-changer for your business.

Andre Floriano
Andre Floriano
Tutorials & Guides
Z innej perspektywy — AVA in a nutshell

Z innej perspektywy — AVA in a nutshell

W trakcie rywalizacji biznesowej niekoniecznie chodzi o to, żeby zrobić coś lepiej niż konkurencja, bo jest to zazwyczaj co najmniej trudne. Tym bardziej, jeśli rozwija się swój produkt wielotorowo i na wielu płaszczyznach.

Marcin Lewek
Marcin Lewek
Columns
Customer care w wersji 360°

Customer care w wersji 360°

W edrone od dawna stawiamy na konsumentów. Nie jest to pusty frazes, bo choć działamy w obszarze B2B, to wartość dla klientów detalicznych — B2C — jest tym, na co w pierwszej kolejności musimy zwracać uwagę.

Marcin Lewek
Marcin Lewek
Tutorials & Guides