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Customer Intelligence

Behold the Marketing Machine

Behold the Marketing Machine

An AI application asks the user what product category he is interested in (i.e. women/men/kids) and displays this category's bestsellers. Then, with each user's on-site activity, the machine knows his expectations and displays customized offers.

Andre Floriano
Andre Floriano
Artificial intelligence
On-site Marketing Webinar

On-site Marketing Webinar

Your marketing strategy might be focused on email, social media, blogs, influencers, etc.; however, your number one "window" to show the real identity of your eCommerce and so engage your visitors, turning them into loyal customers, is closer than you think: your website (your eCommerce's home).

Andre Floriano
Andre Floriano
Cross-selling
O Sucesso Deixa Rastros

O Sucesso Deixa Rastros

Imagine se o título deste post fosse "O Segredo do Sucesso"! Soaria clichê, certo? Cada vez que ouvimos alguém dizer que conhece "o segredo" desta ou daquela coisa, tendemos a ser céticos. E não há nada de errado nisso — seu ceticismo.

Andre Floriano
Andre Floriano
Artificial intelligence
Success Leaves Clues

Success Leaves Clues

Imagine if the title of this post was "The Secret to Success"! It would sound cliche, right? Every time we hear someone saying that they know "the secret" to this or that thing we tend to be skeptical. And there is nothing wrong about that — your skepticism.

Andre Floriano
Andre Floriano
Customer Intelligence
5 kroków do zadowolenia klienta w e-sklepie

5 kroków do zadowolenia klienta w e-sklepie

„Zaufaj mi, jestem sprzedawcą” – to powiedzenie stare jak handel, nabiera szczególnego znaczenia w przestrzeni internetowej. W momencie, gdy towaru nie można dotknąć, dokładnie obejrzeć, nie można też nawiązać bezpośredniego, najlepiej wzrokowego kontaktu ze sprzedawcą...

Marcin Lewek
Marcin Lewek
Tutorials & Guides
Data Processing & Collection Strategy — Part I

Data Processing & Collection Strategy — Part I

As companies operating in the digital world, we need to collect and process the customer's data while making sure he/she is aware of what pieces of data are being used, as well as how, why, and when they are being used.

Andre Floriano
Andre Floriano
Big data
RFM Analysis for eCommerce

RFM Analysis for eCommerce

Each customer is, at the same time, different and unique. Why, then, treat them "like everyone else", sending generic and mass messages? Let's approach them in a more personalized way! Let's analyze their consumption behaviors, know their needs and create the ideal message.

Andre Floriano
Andre Floriano
RFM
Análise de RFM para E-commerce

Análise de RFM para E-commerce

Cada cliente é, ao mesmo tempo, diferente e único. Por que, então, tratá-los "como todo mundo", enviando mensagens genéricas e em massa? Vamos abordá-los de maneira mais personalizada! Vamos analisar seus comportamentos de consumo, conhecer suas necessidades e criar a mensagem ideal.

Andre Floriano
Andre Floriano
RFM

Featured Posts

Word2vec: Loss Function

Word2vec: Loss Function

Behold the Marketing Machine

Behold the Marketing Machine

To seek is to speak. Are conversation and search engines, in fact, the same thing?

To seek is to speak. Are conversation and search engines, in fact, the same thing?

Authors →

edrone

edrone is an AI-fueled SaaS platform providing Instant ROI and Customer Experience solutions for eCommerce. Over 1000 Brands use our technology in 25 countries around the globe.

Marcin Lewek

Digital marketer, and copywriter specialized in design, artificial intelligence, and digital marketing itself. Science, and holistic approach enthusiast, after-hours musician, and sometimes actor.

Andre Floriano

Brazilian living in Poland. Lived for 10 years in the U.S. With experience in International Business and Management. Currently, edrone's Head of Education. Has four children.