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Customer Intelligence

Using Marketing Automation to boost Customer Lifetime Value

Using Marketing Automation to boost Customer Lifetime Value

As the digital landscape continues to evolve, companies must be focused on increasing customer lifetime value (CLV) by looking at the entire customer lifecycle to identify the opportunities that Marketing Automation (MA) offers.

edrone
edrone
Customer Intelligence
Behold the Marketing Machine

Behold the Marketing Machine

An AI application asks the user what product category he is interested in (i.e. women/men/kids) and displays this category's bestsellers. Then, with each user's on-site activity, the machine knows his expectations and displays customized offers.

Andre Floriano
Andre Floriano
Artificial intelligence
On-site Marketing Webinar

On-site Marketing Webinar

Your marketing strategy might be focused on email, social media, blogs, influencers, etc.; however, your number one "window" to show the real identity of your eCommerce and so engage your visitors, turning them into loyal customers, is closer than you think: your website (your eCommerce's home).

Andre Floriano
Andre Floriano
Cross-selling
O Sucesso Deixa Rastros

O Sucesso Deixa Rastros

Imagine se o título deste post fosse "O Segredo do Sucesso"! Soaria clichê, certo? Cada vez que ouvimos alguém dizer que conhece "o segredo" desta ou daquela coisa, tendemos a ser céticos. E não há nada de errado nisso — seu ceticismo.

Andre Floriano
Andre Floriano
Artificial intelligence
Success Leaves Clues

Success Leaves Clues

Imagine if the title of this post was "The Secret to Success"! It would sound cliche, right? Every time we hear someone saying that they know "the secret" to this or that thing we tend to be skeptical. And there is nothing wrong about that — your skepticism.

Andre Floriano
Andre Floriano
Customer Intelligence
5 kroków do zadowolenia klienta w e-sklepie

5 kroków do zadowolenia klienta w e-sklepie

„Zaufaj mi, jestem sprzedawcą” – to powiedzenie stare jak handel, nabiera szczególnego znaczenia w przestrzeni internetowej. W momencie, gdy towaru nie można dotknąć, dokładnie obejrzeć, nie można też nawiązać bezpośredniego, najlepiej wzrokowego kontaktu ze sprzedawcą...

Marcin Lewek
Marcin Lewek
Tutorials & Guides
Data Processing & Collection Strategy — Part I

Data Processing & Collection Strategy — Part I

As companies operating in the digital world, we need to collect and process the customer's data while making sure he/she is aware of what pieces of data are being used, as well as how, why, and when they are being used.

Andre Floriano
Andre Floriano
Big data
RFM Analysis for eCommerce

RFM Analysis for eCommerce

Each customer is, at the same time, different and unique. Why, then, treat them "like everyone else", sending generic and mass messages? Let's approach them in a more personalized way! Let's analyze their consumption behaviors, know their needs and create the ideal message.

Andre Floriano
Andre Floriano
RFM